Neptune, NJ
On October 1, 2022 New Method responded to a call for a sewer ejector pump that had failed, resulting in damages to a partially finished basement.
Project Manager Adam Steig took the call and was onsite in under 90 minutes to do a walk through with the homeowner and assess the damages that occurred. After a thorough inspection, Adam provided the homeowner with a clear, detailed scope of recommended work to be done. He then assisted the customer with filing a claim through their insurance provider for the damages.
Shortly after the inspection our skilled technicians were dispatched and began work in the laundry room where they extracted any standing sewage, steam cleaned the area, and disinfected thoroughly using an organic antimicrobial spray.
In the bathroom they did 2 foot flood cuts and removed the affected sheetrock prior to sanitizing the entire space with the antimicrobial spray. Vinyl floor tile was removed from the bedroom before the floor beneath was steam cleaned and sanitized thoroughly.
Finally, a muck out was done in the pump room to extract any standing sewage from the area, 2 foot flood cuts were done on the sheetrock walls to remove any damaged materials, and everything was sanitized using the organic antimicrobial spray.
Several fans, dehumidifiers, air scrubbers, and other specialty drying equipment was placed all throughout the spaces to ensure fast, proper, clean drying of the damaged areas.
a water restoration Project Manager will be dispatched within minutes to assess your water damages
our specialized equipment and technicians will begin water remediation
your Project Manager will continue to work with you to ensure proper sanitization and that all expectations are met or exceeded.
