New Method Restoration received a call regarding a supply line leak that affected a garage. Project Manager Brandon arrived on site quickly to assess the damage and conduct an initial inspection before dispatching a crew of our trained technicians to begin the remediation process.

The team removed all damaged sheetrock and insulation to prevent further deterioration and contamination. Once cleared, all affected areas were thoroughly sanitized using an organic antimicrobial spray to eliminate bacteria and prevent mold growth.

Fans, dehumidifiers, and other specialty drying equipment were strategically placed to ensure fast and proper drying.

Thanks to our swift response and expert remediation, the garage was restored to a safe and dry condition.

New Method Restoration received a call regarding a radiant heat leak affecting several rooms throughout the home. Project Manager Kevin arrived on site quickly to assess the damage and conduct a thorough inspection of the affected areas before dispatching a crew of our certified technicians to begin work.

Upon arrival, the team detached doors, crown molding, and sheetrock as necessary to prevent further structural damage. All impacted areas were then disinfected using an organic antimicrobial spray to eliminate bacteria and prevent future mold growth.

Fans, dehumidifiers, and other specialty drying equipment were strategically placed to ensure efficient and thorough drying.

Thanks to the swift and professional response, the home was successfully restored to a safe and dry condition.

New Method Restoration received a call regarding an overflow in a second-floor bathroom that caused damage extending down to the basement.

Project Manager Dustin arrived onsite within 90 minutes to assess the damage before dispatching a crew of our certified technicians to begin remediation. Insulation, sheetrock, laminate flooring, baseboards, and doors were removed as needed.

All affected areas were thoroughly cleaned and disinfected using an organic antimicrobial spray to prevent mold and bacteria growth. Fans, dehumidifiers, and other specialty drying equipment were strategically placed to ensure efficient drying.

After completing the process, the property was restored to a safe and dry condition, preventing any further damage.

New Method Restoration received a call regarding a supply line leak affecting a bedroom and garage. Project manager Kevin arrived on-site quickly to assess the damages and perform an initial inspection before calling in a crew of our certified technicians to begin the remediation process.

Our technicians removed carpet, padding, and baseboards from the affected area before sanitizing all spaces with an organic antimicrobial spray. 

Fans, dehumidifiers, and other specialty drying equipment were placed throughout the space to ensure fast, proper drying.

Thanks to our swift response and advanced drying techniques, the affected areas were fully restored, ensuring a safe and dry environment for the homeowner.

Restoring your house as soon as possible after a tragedy occurs, whether it's fire damage from a home accident or water damage from a burst pipe, is always your top priority. Many homeowners turn to their insurance company for guidance during this stressful time. However, one decision that deserves closer consideration is whether to use the restoration company recommended by your insurer. While these “preferred contractors” may seem like the most convenient choice at the time, it’s important to weigh the potential downsides before proceeding. Below, we’ll explore the reasons why selecting your own restoration company is often a smarter and safer decision for your home.

The Unknown Relationship Between Insurance Companies and Contractors

One big concern about using an insurance-recommended restoration company is the nature of the relationship between the two parties. Insurance carriers often have prearranged agreements with certain contractors, but these agreements may not always prioritize the quality you need to fix your home. In some cases, the partnership is driven by business interests rather than merit. For example, a restoration company could be selected due to a personal connection with the insurer rather than their proven expertise. This raises the question: are they recommended because they’re the best for the job or because they have a favorable arrangement with the insurance company?

Contractor’s Loyalty May Not Be to You

Why Frozen Pipes Are an Emergency
Frozen pipes are more than just an inconvenience; they can quickly escalate into a significant problem if they are not addressed immediately. When water inside a pipe freezes, it expands, creating immense pressure that can lead to cracks or bursts in the pipe. This is a real problem and can result in flooding, extensive water damage, and the need for expensive repairs that disrupt your home and daily life. In fact, according to the Insurance Information Institute, water damage and freezing account for nearly 29% of all homeowner insurance claims. Understanding why frozen pipes an emergency are and acting swiftly can make the difference between a manageable issue and a disaster. 

Immediate Steps to Take
If you suspect a frozen pipe in your home, your first step should be to identify the problem area as quickly as possible. Start by looking for visible signs, such as areas with reduced water flow, cold spots along the pipe, or frost forming on the pipe’s surface. Once you’ve pinpointed the frozen section, shut off the water supply to minimize the risk of flooding. This can be done by turning off the main water valve, typically located in a basement or near where the water line enters your home. Acting quickly in these situations can prevent water from spilling into your home if the pipe bursts, potentially saving you time and money in repairs. It’s important to remember that delaying action can make the damage worse, leading to larger-scale water damage that is far more expensive and time-consuming to address.

How to Safely Thaw Frozen Pipes
After turning off the water supply, your next step is to safely thaw the frozen section of the pipe to restore water flow, preventing further damage. Start by using a safe heat source, such as a hairdryer, a heating pad, or warm towels wrapped around the pipe. Move the heat source slowly and evenly along the frozen section, ensuring you don’t overheat any specific spot. AVOID using open flames, propane torches, or other extreme heat sources, as these can damage the pipe material, create fire hazards, and worsen the situation. If you notice damage, take immediate action to prevent further complications.

Preventing Future Problems
During extremely cold weather, allowing faucets connected to vulnerable pipes to drip slightly ensures a continuous flow of water, which makes freezing less likely. Opening cabinet doors under sinks allow warm air from your home to circulate the pipes, particularly those located on exterior walls. Sealing gaps, cracks, or openings around doors, windows, and pipe entry points with caulk can is also great for cold air out and warm air in, providing an added layer of protection. With these measures in place, you can significantly reduce the likelihood of dealing with frozen pipes again in the future.

When to Call Us
In most cases, addressing frozen pipes is a task best left to professionals, especially when the situation involves complex repairs or severe water damage. If you’re unable to locate or safely thaw a frozen pipe, suspect hidden leaks within walls or ceilings, or notice widespread water damage, it’s time to call in experts who can handle the problem efficiently. New Method Restoration offers 24/7 emergency water restoration services to help you manage frozen pipe disasters and minimize property damage. Our team of experienced professionals specializes in water extraction, repairs, and restoration, ensuring your home is returned to its original condition as quickly as possible. We understand the urgency of these situations and are committed to providing reliable, effective solutions. Contact us today at 888-898-1768 or visit newmethodrestoration.com for immediate assistance and peace of mind during this winter season.

Winter brings us beautiful snowy landscapes and cozy nights by the fire, but along with that, it also introduces challenges. One of the most common is frozen pipes. When water freezes, it expands, increasing the risk of pipe damage and subsequent water leaks. According to the Insurance Institute for Business & Home Safety (IBHS), a one-eighth-inch (3-millimeter) crack in a pipe can spew up to 250 gallons of water a day, causing significant property damage and disruption. Helping you understand these causes and preventive measures for frozen pipes is crucial for homeowners aiming to protect their properties during the colder months.

Why Do Frozen Pipes Lead to Leaks?
The main culprit behind frozen pipe leaks is the expansion of water as it freezes. When water within the pipes freezes, it expands, exerting immense pressure on the pipe's structure, especially at joints and fittings. This pressure can lead to cracks and eventual leaks. Pipes located in uninsulated or exposed areas, such as basements, attics, or crawl spaces, are particularly susceptible to freezing and bursting. The American Red Cross notes that pipes running against exterior walls with little or no insulation are at high risk of freezing.

How to Spot Frozen Pipe Issues
It’s crucial to recognize the warning signs of frozen pipes before significant damage occurs. If you notice water dripping from a faucet even when it’s turned off, wet spots on walls or ceilings, or visible cracks along the pipes, these are all signs that something might be wrong. Acting quickly at the first sign of trouble can prevent further damage and save you time and money. 

Prevention Strategies
Preventing frozen pipes requires you to be proactive! During freezing temperatures, allowing a slight trickle of water to flow through faucets connected to vulnerable pipes can prevent freezing. Maintaining your home’s thermostat at a temperature above 55°F, even when you're away, ensures that pipes remain warm enough to prevent freezing. Lastly, knowing the location of your main water shut-off valve is so important, so you can act quickly if there is a leak that occurs.

New Method Restoration received a call regarding a cracked pipe in a dirt crawlspace which resulted in a few inches of standing water.

Project manager Kevin arrived on site quickly to assess the damages and perform an initial inspection prior to calling in a crew of our certified technicians to begin the remediation process.

Our technicians used a submersible pump to remove all the standing water prior to removing all affected insulation and vapor barrier in the area.

Fans, dehumidifiers and other specialty drying equipment was placed throughout the space to ensure fast, proper drying.

New Method Restoration received a call regarding sewage in a basement which also affected a bedroom and hallway.

Project manager kevin arrived on site for an initial assessment within 90 minutes before dispatching a crew of our certified technicians to begin the remediation process in the affected areas.

After extracting any standing water and debris, flooring was removed along with doors, a toilet, and a vanity prior to sanitizing all areas with an organic antimicrobial spray.

Fans, dehumidifiers and other specialty drying equipment was placed to ensure fast, proper drying.

New Method Restoration received a call regarding a furnace supply line which flooded portions of an unfinished basement, as well as wood paneling, carpet and sheetrock.

Project manager Keiron arrived on site for an initial assessment within 90 minutes before dispatching a crew of our certified technicians to begin the remediation process in the affected areas.

Carpet, padding, and wood paneling were removed and disposed of prior to sanitizing all areas with an organic antimicrobial spray.

Fans, dehumidifiers and other specialty drying equipment was placed to ensure fast, proper drying.

New Method received a call regarding a clogged condensation line from an air conditioner which affected the attic, second floor, first floor, and basement.

Project manager Ted arrived onsite quickly to assess the damages and do an initial inspection prior to dispatching a crew of our trained technicians to begin the remediation work.

Insulation, baseboards and sheetrock that had been damaged were removed prior to sanitizing all affected areas with an organic antimicrobial spray to prevent future mold growth.

Fans, dehumidifiers and other speciality drying equipment was left in place to ensure fast, proper drying.

New Method Restoration received a call regarding a drain line leak affecting a kitchen and basement below.

Project manager Dustin arrived on site for an initial assessment within 90 minutes before dispatching a crew of our certified technicians to begin the remediation process in the affected areas.

Cabinets, vinyl flooring, drop ceiling, and wood paneling we removed prior to sanitizing all areas with an organic antimicrobial spray.

Fans, dehumidifiers and other specialty drying equipment was placed to ensure fast, proper drying.

New Method Restoration received a call regarding a sewage back up which affected a basement.

Project manager Daniel arrived on site for an initial assessment within 90 minutes before dispatching a crew of our certified technicians to begin the remediation process in the affected areas.

Baseboards, flooring and affected sheetrock were all removed prior to sanitizing all areas with an organic antimicrobial spray.

Fans, dehumidifiers and other specialty drying equipment was placed to ensure fast, proper drying.

New Method Restoration responded to a call regarding a sewage back up in a basement which affected flooring.
Project manager Keiron arrived on site quickly to do an initial walk through and inspection of the damages.

A crew of our certified professionals was then dispatched to begin the remediation process.

After removing a small portion of carpet, all affected areas were disinfected using an organic antimicrobial spray to ensure no future mold growth.

Dehumidifiers, fans and other speciality drying equipment was left in place to ensure fast, proper drying.

New Method Restoration received a call regarding a main line leak which affected flooring in a living room.

Project manager Dustin arrived on site for an initial assessment within 90 minutes before dispatching a crew of our certified technicians to begin the remediation process in the affected areas.

   
Flooring and baseboards were removed prior to sanitizing all areas with an organic antimicrobial spray.

Fans, dehumidifiers and other specialty drying equipment was placed to ensure fast, proper drying.

New Method responded to a call regarding an hvac condensation leak which caused damage to sheetrock.   

Project manager Kevin arrived on site quickly to perform an initial inspection prior to dispatching a crew of our trained professionals to begin work.

Affected sheetrock was removed and the area was disinfected using an organic antimicrobial spray to prevent future mold growth.

New Method Restoration received a call regarding a water heater that failed affecting a finished basement.

Project manager Ted arrived on site for an initial assessment within 90 minutes before dispatching a crew of our certified technicians to begin the remediation process in the affected areas.

All standing water was extracted from the area and personal belongings were cleaning and moved to a safe place. Baseboards, flooring and a bathroom vanity were removed and disposed of prior to sanitizing all areas with an organic antimicrobial spray.

Fans, dehumidifiers and other specialty drying equipment was placed to ensure fast, proper drying.

New Method received a call regarding an hvac condensate leak. Project manager Josh arrived onsite quickly to assess the damages and do an initial inspection prior to dispatching a crew of our trained technicians to begin the remediation work.

Sheetrock, insulation, carpet and padding, vinyl flooring and hardwood flooring that had been damaged were removed prior to sanitizing all affected areas with an organic antimicrobial spray to prevent future mold growth.

Fans, dehumidifiers and other speciality drying equipment was left in place to ensure quick, proper drying.

New method responded to a call regarding a pipe burst on the second floor of a home which affected the first floor and also the basement.

Project manager Cris arrived on site quickly to perform an initial inspection prior to dispatching a crew of our trained professionals to begin work.

Cabinets, ceiling tiles and carpeting were removed prior to all affected areas being disinfected using an organic antimicrobial spray to prevent future mold growth.

Fans, dehumidifiers and other speciality drying equipment was left in place to ensure all areas dried quickly and properly.