New Method Restoration was dispatched to assist a customer who had a sudden pipe break in the second floor bathroom.  The water migrated to the floor below, affecting sheetrock and hardwood flooring.  Because the insulation and sheetrock was saturated from top to bottom, the best practice was to simply remove it.  Luckily, we have state of the art specialty drying equipment and were able to save our customer from a headache of removing their beautiful hardwood flooring.  Containment was a must on this job so we could elevate the temperature in the drying chamber and successfully dry the floors in 3 days!  We also assisted the customer and walked them through step by step with their homeowner’s insurance claim.

January 10, 2022  New Method Restoration responded to a sewer backup in Berkeley Heights Sewage damaged carpeting and wood paneling. All affected materials were removed and the structure was sanitized with hot pressure steam clean and disinfectant.The entire area was dry in 3 days and the customer was pleased.